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Shipping & Returns

Shipping 

Shipping - UK

ULA-LA-BEAUTY ships Monday- Friday (excluding public bank  holiday). 

We dispatch your order usually with 24-48 hours. 

We charge a Flat Rate Fee of £3.99 for Royal Mail  Service/Collect +/Hermes. Recorded delivery reference available upon request. Please note your purchase will need to be signed for.  

Express Delivery:

Royal Mail/Parcel Force/ UPS/Fedex 1-2 Days  Delivery is available at a fee of £7.99 Monday to Friday for orders placed PRIOR to 1pm. Reference available upon request. 

Please note your purchase will need to be signed for.



International Shipping - Europe  

Items are posted Royal Mail International Signed For service.
A flat rate fee of £8.99 applies. Your purchase will be fully insured for the TOTAL value of your order.  Royal Mail International Signed For reference (tracking number) available upon request. 

Please note your purchase will need to be signed for.  

Unfortunately we cannot ship to Greece  at the moment. 

Returns Policy

Due to hygiene reasons, item/s can only be returned if they are unopened, unused and in re-saleable condition with all tamper resistant seals, packaging and any cellophane intact and unopened.

 

Items must be returned within 14 days of despatch.

We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


 

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